Join thousands of active residents improving their neighborhoods. Snap a photo, send it off, and get notified when it's fixed.
Ready to help your community?
High St. • 2 hours ago
Park Lane • 5 mins ago
Trusted by leading local authorities
"I called three times..."
Typical reporting experience takes 20+ mins and rarely gets feedback.
Long hold times, confusing websites, and zero updates. It's no wonder small issues turn into big problems. Residents feel unheard, and councils get overwhelmed with duplicate, unclear reports.
"Fixed in 24 hours!"
Automated routing means the right team gets the job instantly.
We bridge the gap between you and your local council with modern technology. Report issues as you see them, and track their progress until they're resolved.
GPS integration sends the exact location.
A picture says a thousand words.
Everything you need to be an active citizen.
Designed for use on the go. One-handed reporting that takes less than 30 seconds.
Get push notifications when the council views your report and when the job is done.
Keep track of all your contributions to the community in one organized dashboard.
Take a photo of the issue. Our app automatically tags the location.
Categorize the issue and hit send. It routes directly to the correct team.
The council fixes it. You get a notification and a photo of the repair.
Whether you're in a city borough or a rural county, Active Residents intelligent routing system ensures your report lands on the right desk.
"I reported a massive pothole that had been there for months. Within 2 days of using Active Residents, the council filled it. Incredible!"
"Super easy to use. The location feature is spot on, and I love getting updates so I'm not wondering if anyone saw my report."
"Finally an app that actually connects to the council systems properly. It feels good to help clean up my street."
Yes! Active Residents is 100% free for residents. We are funded by local councils to help them manage their workflow more efficiently.
We support reporting to all UK local authorities. If your specific council hasn't fully integrated with our real-time status API yet, we send the report via email and track it manually.
Yes. While creating an account helps you track history, you can submit "Guest Reports" which do not require personal details.
Join thousands of active residents making a visible difference every single day.
